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Access all the information you need about the Tourision platform, virtual tour creation, White Label publishing, integrations, and technical support from a single place.
Tourision is a cloud-based platform that enables businesses and professionals to create, manage, and publish 360° virtual tours. From real estate agencies to hotels, from showrooms to corporate facilities, it allows spaces in many different industries to be experienced digitally.
To sign up for Tourision, click the “Sign Up” button on the homepage. After entering your first name, last name, email address, and password, your account is created. Once you verify your account, you can start using the platform.
You can create your first virtual tour using the “Create New Project” option in the dashboard. After uploading your 360° photos, you can link scenes together, add hotspots, and publish your tour.
Through the admin panel, you can view your projects, create new virtual tours, manage media content, and adjust publishing settings. You can quickly access all tools from the left-hand menu.
Whenever you need help with anything, you can use the form on the Contact page or send an email to our support team. Your support requests are reviewed and answered as soon as possible.
From the My Account section, you can update your first name, last name, email address, and other profile details. Changes take effect on your account immediately after being saved.
In the Profile Settings section, you can set a new password by entering your current one. For your security, we recommend using strong passwords that are hard to guess.
No. Thanks to its user-friendly interface, Tourision lets you create and publish virtual tours without any technical knowledge.
Click the “Forgot Password” link on the login screen. After entering your registered email address, you can create a new password via the link sent to you.
After completing your virtual tour, click the “Publish” option to generate your sharing link. You can add your published tours to your website, share them with your customers, or make them accessible via a QR code.
After creating a new project, go to the “Upload Media” area to upload your 360° photos to the system. Tourision supports standard 360° images in equirectangular format. Once uploaded, the photos are automatically created as scenes.
Each 360° photo you upload automatically becomes a scene. From the scene settings section, you can name it, arrange its order, and set it as the starting scene.
Using the hotspot tool, you can let users move from one scene to another. Thanks to transition points, visitors can navigate the space in a natural way.
From the “Starting Scene” option in the project settings, you can choose the first scene displayed when the tour opens. This scene will be the first area visitors encounter.
On the scene management screen, you can change the order of scenes using drag and drop. This lets you manage your project more neatly and easily find the scene you need.
After uploading your floor plan or sketch image, you can mark the scenes on the plan. This way, visitors can see the overall layout of the space and quickly jump to the section they want.
In projects with a floor plan, you can enable the mini map feature so visitors can see their current location. This feature makes navigation easier, especially in large spaces.
Within Tourision, you can create automatic transition scenarios between specific scenes. This way, visitors can watch your virtual tour in the order you define without taking any action.
We recommend using high-quality yet optimized 360° images. Instead of uploading unnecessarily large files, choose images optimized for the web to achieve faster loading times.
Yes. Within Tourision, you can create different floors, blocks, or sections and manage them under a single project. This feature is especially useful for hotels, showrooms, campuses, and large corporate facilities.
Hotspots are clickable points that let visitors interact within the virtual tour. To add a hotspot, open the relevant scene in the editing screen, select the “Add Hotspot” tool, and place it wherever you want.
Text hotspots are used to display information about a specific area. After creating a hotspot, select “Text” as the content type and add a title and description.
With image hotspots, you can display product photos, detail images, or additional promotional content. Simply select the “Image” option in the hotspot settings and upload the picture you want.
With video hotspots, you can add promotional videos, product videos, or informative content. You can use a YouTube link or upload a video file directly.
Yes. With PDF hotspots, catalogs, technical documents, brochures, or price lists can be viewed and downloaded by visitors.
By creating a phone hotspot, you can let users call you with a single tap from mobile devices. Simply enter the relevant phone number.
With WhatsApp hotspots, your visitors can contact you directly. After adding your WhatsApp number, users can start a chat with a single tap.
Using link hotspots, you can redirect visitors to your website, product pages, reservation systems, or any URL you want.
Yes. In addition to the default icons, you can use icons and visuals specific to your brand to align your virtual tour with your corporate identity.
Yes. You can add an unlimited number of hotspots within a scene. Image, video, PDF, link, phone, and navigation hotspots can be used together within the same scene.
White Label is a feature that lets you use the Tourision platform under your own brand. This way, your visitors see an experience built with your own logo, domain, and corporate identity instead of the Tourision brand.
You can upload your company logo from the Brand Settings section. The uploaded logo is displayed within the virtual tour and on visitor screens.
Yes. Thanks to the White Label feature, you can publish your virtual tours through your own domain. All you need to do is complete the DNS redirections.
To connect your domain, you need to update your DNS records according to the information provided by Tourision. Once the connection is complete, your tours become accessible through your own domain.
Yes. In line with your corporate identity, you can use your brand colors on buttons, menus, and certain interface elements. This lets you offer a more professional and cohesive experience.
After completing your project, you can activate your virtual tour by using the “Publish” option. Published projects can be used via a sharing link or embed code.
Yes. Using the embed code generated by Tourision, you can easily add your virtual tour to your website. It is compatible with WordPress, Elementor, and custom software projects.
Yes. You can generate a QR code for your published virtual tours. Users can scan the QR code with their phones to access your virtual tour directly.
Yes. After your virtual tour is published, you can change the content, add new scenes, or update the existing settings. Updates appear automatically on the published link.
Depending on your publishing settings, you can configure your virtual tours to be public, link-only, or shared with specific users. This lets you control access permissions according to your needs.
Using the embed code generated by Tourision, you can easily add your virtual tour to your website. Simply paste the code into the relevant page. It works seamlessly with WordPress, Elementor, and custom software infrastructures.
On WordPress, you can add the Tourision embed code using a custom HTML block or the Elementor HTML widget. This way, your virtual tour can be displayed directly on your website.
You can add an HTML widget within Elementor and paste the embed code provided by Tourision. You can publish your virtual tour on your page without needing an additional plugin.
An embed code is a special code that lets you place your virtual tour on different websites or platforms. Thanks to this code, visitors can enjoy the virtual tour experience without leaving your website.
Yes. You can generate QR codes for your published virtual tours and use them in catalogs, brochures, business cards, or physical locations.
You can use Google Maps links in your Tourision projects and help visitors easily reach the physical location. You can also add map links as hotspots.
Yes. You can share your virtual tour links on Instagram, Facebook, LinkedIn, X, and other social media platforms. Users can access your virtual tour directly by clicking the link.
Yes. Thanks to White Label support, you can publish your virtual tours through your own domain and offer your visitors an experience that is entirely your brand’s.
Tourision is designed to adapt to different business processes. Depending on the plan used and your integration needs, connections can be established with various systems.
Yes. Virtual tours created with Tourision are fully compatible with mobile devices, tablets, and desktop computers. Users can access your tours without installing any application.
First, check your internet connection and refresh the page. If the problem persists, clear your browser cache and try again. If you still cannot get access, you can contact the support team.
A file size that is too large, an unsupported format, or interruptions in your internet connection can cause upload problems. Make sure your images are in a supported format and try uploading again.
Hotspots Are Not Visible, How Can I Fix It?
Make sure you have entered your email address and password correctly. If you have forgotten your password, you can create a new one using the “Forgot Password” option.
Check your spam or junk folders. Wait a few minutes and try again. If the problem persists, verify that your registered email address is correct and reach out to the support team.
Make sure the embed code has been added in full. Also check that your website infrastructure supports iframe and HTML code. Some security plugins may block embedded content.
Tourision virtual tours are mobile-friendly. If you are experiencing issues, you can update your browser, try a different browser, or restart your device.
The old version may be displayed due to browser caching. Try refreshing the page without cache or check from a different device. Make sure your changes have been saved and published.
Large images and heavy media content can affect loading times. Using optimized 360° images and reducing unnecessary media files will improve performance.
You can submit your request by filling out the support form on the Contact or Help Center page. Once your request has been reviewed, our team will get in touch with you as soon as possible
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